SHIPPING AND RETURNS/EXCHANGES

SHIPPING
THE CUSTOMER IS RESPONSIBLE FOR PAYING SHIPPING COSTS. ONCE ORDER IS PLACED, A CONFIRMATION EMAIL WILL BE SENT TO THE CUSTOMER. AVERAGE SHIPPING TAKES 4-7 BUSINESS DAYS. SAINT ANGELO DOES NOT SHIP ON WEEKENDS OR HOLIDAYS. SAINT ANGELO IS NOT RESPONSIBLE FOR ITEMS LOST OR STOLEN IN TRANSIT. ALL RISKS ASSOCIATED ARE ASSUMED BY THE SHIPPING COURIER. ALL ORDERS ARE SHIPPED FROM UNITED KINGDOM.

RETURNS
WE SINCERELY HOPE YOU ARE SATISFIED WITH YOUR SAINT ANGELO PURCHASE, HOWEVER, IF YOU ARE NOT YOU HAVE 14 DAYS FROM RECEIPT OF YOUR ORDER TO RETURN IT. 

TO BE ELIGIBLE FOR A REFUND, YOUR ITEM MUST BE UNUSED, UNWASHED, AND IN THE SAME CONDITION THAT YOU RECEIVED IT, WITH TAGS STILL INTACT. TO RECEIVE A RETURN LABEL, CUSTOMER MUST EMAIL OFFICIALSAINTANGELO@GMAIL.COM AND REQUEST IT. ORIGINAL INVOICE/PACKING SLIP MUST BE SENT BACK WITH ITEM/S.

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND. IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN 5-7 BUSINESS DAYS.

IF WE DETERMINE THAT ANY ITEM/S ARE NOT IN ORIGINAL CONDITION, A REFUND WILL NOT BE GRANTED AND THE ITEM/S WILL BE RETURNED TO YOU. IF YOU HAVE ANY QUESTIONS, PLEASE EMAIL OFFICIALSAINTANGELO@GMAIL.COM 

EXCHANGES
SAINT ANGELO WILL ONLY REPLACE ITEMS THAT ARE DEFECTIVE, DAMAGED OR DON’T FIT. IF YOU NEED TO EXCHANGE A PURCHASE FOR THE SAME ITEM, PLEASE EMAIL OFFICIALSAINTANGELO@GMAIL.COM 

ORIGINAL INVOICE/PACKING SLIP MUST SENT BACK WITH ITEM/S. A RETURN LABEL WILL BE INCLUDED IN THE ORIGINAL PACKAGING. DEPENDING ON THE LOCATION, THE TIME IT TAKES FOR YOUR EXCHANGED PRODUCT TO REACH YOU MAY VARY.

LATE OR MISSING REFUNDS
IF YOU HAVEN’T RECEIVED A REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN. THEN CONTACT YOUR CREDIT CARD COMPANY, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED. NEXT, CONTACT YOUR BANK. IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT OFFICIALSAINTANGELO@GMAIL.COM

SALE ITEMS
ALL DISCOUNTED ITEMS ARE FINAL AND UNFORTUNATELY WILL NOT BE REFUNDED. ONLY REGULAR PRICED ITEMS MAY BE REFUNDED. HOWEVER, WE CAN STILL EXCHANGE DISCOUNTED ITEMS THAT ARE DEFECTIVE, DAMAGED OR DON’T FIT. EXCHANGES CAN ONLY BE MADE FOR THE SAME STYLE OF THE ITEM IN A DIFFERENT COLOR OR SIZE. TO EXCHANGE, PLEASE CONTACT US AT OFFICIALSAINTANGELO@GMAIL.COM

INTERNATIONAL ORDERS
SAINT ANGELO SHIPS INTERNATIONALLY. PLEASE EMAIL OFFICIALSAINTANGELO@GMAIL.COM IF YOU’RE UNSURE ABOUT YOUR COUNTRY. CUSTOMS, DUTIES, AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST AT CHECKOUT. THE CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS, DUTIES, TAXES, AND FEES UPON DELIVERY. UNFORTUNATELY, WE ARE UNABLE TO CALCULATE THESE CHARGES BEFORE YOUR ORDER IS PLACED. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING ADDITIONAL COSTS.

INTERNATIONAL RETURNS AND EXCHANGES
SAINT ANGELO DOES NOT EXCHANGE INTERNATIONALLY. PLEASE EMAIL OFFICIALSAINTANGELO@GMAIL.COM TO REQUEST REFUND. YOU MUST SPECIFY REASON FOR RETURN IN THE EMAIL. SAINT ANGELO HAS A 10-DAY RETURN/EXCHANGE POLICY. AFTER 10 DAYS HAVE GONE BY SINCE DELIVERY DATE, UNFORTUNATELY, WE CAN’T OFFER YOU A REFUND.

TO BE ELIGIBLE FOR A REFUND, YOUR ITEM MUST BE UNUSED, UNWASHED, AND IN THE SAME CONDITION THAT YOU RECEIVED IT, WITH TAGS STILL INTACT. A RETURN LABEL WILL BE INCLUDED IN THE ORIGINAL PACKAGING. PLEASE EMAIL OFFICIALSAINTANGELO@GMAIL.COM TO REQUEST MAIL BACK ADDRESS. ORIGINAL INVOICE/PACKING SLIP MUST BE SENT BACK WITH ITEM/S.

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND. IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN 5-7 BUSINESS DAYS.

IF SAINT ANGELO DETERMINES THAT ANY ITEM/S ARE NOT IN ORIGINAL CONDITION, A REFUND WILL NOT BE GRANTED AND THE ITEM/S WILL BE RETURNED TO YOU. 

IF YOU HAVE ANY QUESTIONS, PLEASE EMAIL OFFICIALSAINTANGELO@GMAIL.COM .